I've been banned from the shoe repair shop

[Dadaist]

...for asking for a refund!

Mrs Dadaist and the neo-dadaists were in the Cobblers next to the deli this aftie and got a couple of keys cut which didn't work - there was a knobbly endy bit missing when you held them together.

I took them back to the shop and (roughly) the following ensued :

me "these don't work"

cobbler "oh, the machine must not be working. I'll cut you another pair"

me "I'd rather just have a refund"

cobbler "do you have the receipt?" (I didn't!!)

me "it's just a formality"

cobbler (irate level : 2) "what de ya mean it's just a formality you could be anybody"

me "well, you accept that those are your keys. my wife was in just a minute ago"

cobbler (irate level : 3) "ah dae care if its yer wife yer auntie or yer granny yev nae goat a receipt ahm offerin to cut new wans fer ye"

me "yes, but I'm asking you to take me on face value and just give me a refund"

cobbler (irate level : 4) "are you sayin ahm callin you a liar"

me "well, in effect that's what you are doing"

cobbler (irate level : 6) "what are you some sort of scientist whits wi all the big words you strike me as bein a bit o an idiot ahve said ye can have new keys cut if ah wis gonnae call you a liar ahd do this (points finger) and say 'you're a liar' but ahm no

me "well, i'm allowed an opinion and i think that in effect you are"

not sure at what point, but I used the word "consistent" which resulted in the final level of cobbler anger

cobbler (irate level : 9) "DO YOU KNOW WHAT IF YOU COME BACK HERE AND YE HUVNAE GOAT A RECEIPT YOU CAN STICK THESE KEYS UP YER A***E YEVE INSULTED ME IN FRONT OAV MA CUSTOMERS YOUD BETTER NOT SHOW YOUR FACE IN HERE AGAIN"

me "I asked for a refund instead of getting new keys cut"

The cobbler then handed me my keys with shaking hands. As I left he told me to watch out for the buses that were outside.

P.S. Good job Blue Bean is under new ownership - otherwise I'd be banned from 2 shops in Porty!!

P.P.S. When I got home I told Mrs Dadaist my story and she told me that he hadn't given her a receipt anyway.

[SoupDragon]

Oh dearie dear
I had keys cut there that didn't work and got my money back no problem.



Best place for keys is a guy in a van down East Fortune Market

[Bob Jefferson]

I believe this business changed hands recently. The key point here is that you have been fobbed off.

I think Woodwares cuts keys btw.

[Poppy]

Yes, Woodwares do the key business.

Don't know background to who owns/owned the Cobblers, but I'm afraid that I won't use them any more after having to wait days to get shoes back as they were never open when they said they would be. It's a real shame when local businesses act like this - we try to support them, but poor service stops people using them and they go out of business forcing us to use the chains.

NT's favourite shop (the wool shop) does shoe repairs, but not, as far as I know, "while you wait" unfortunately

[Maria]

[kings roader]

[Dadaist]

[Puerto bella]

[Poppy]

[Epykat]

[Porty]

[Poppy]

[ecm]

[Poppy]