Virgin Media Broadband woes - please can you assist...

[PortyConvert]

Since approx 20th August when the internet connections in my area were "upgraded" from 4MB to 10MB - i've had extremely poor speeds at all times except the wee hours.
After writing to and calling VM - they admit its their fault - poor cable quality in my area and because not enough people have complained and because it will be expensive to correct the problem - they will not prioritise it.

Question - for those of you on the 10MB package - how are your speeds?

Easy test at:

I get nowhere near 10,000kpbs (around 5%-10% of it) until the wee hours..

I don't know if its the whole of porty.. my postcode... my street that is affected - but please let me know if you are suffering the same issues!

[BeachBum]

[BeachBum]

[Maria]

Think the get out clause is the use of the phrase 'up to', Portyconvert. I'm meant to be on the 20MB connection, but my speed test showed about 6MB!

[PortyConvert]

[BeachBum]

[Maria]

[SoupDragon]

[SoupDragon]

[PortyConvert]

[BeachBum]

[SoupDragon]

[SoupDragon]